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Trusted, Tailored, and Transformative Technology for Edmonton’s Businesses

Since 1990, Tier 3 have been the friendly IT Support partner trusted by businesses across Edmonton and Alberta. Today, we proudly serve the technology needs of over 50+ local businesses.

PIP360 Field
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"We are a new client for Tier 3 and we have challenged them in every way with server and back-up issues, firewall problems, email etc. and they have sorted it. It is great to have Tier 3 as part of our new and vastly improved IT solution."
Deb W
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“All my experiences dealing with the Helpdesk Support at Tier 3 IT have been excellent. They are quick to respond and easy to deal with. I find them to be some of the best IT support that I have dealt with on a professional level.”
Mike W
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“The staff at Tier 3 were absolutely amazing!! They all were so helpful and very patient with all the questions and issues that I needed solving. I would highly recommend anyone or any business to use Tier 3.”

A Trusted IT Solutions Provider to Business in Edmonton and Beyond.

We take pride in always doing the right thing by our clients, our team, and the community we live in. With friendly support in plain English, proven industry best practices, and an evergreen journey of continual development, we’re here as your full-service, forward-thinking technology partner.

a unique approach to technology: our
four pillars of IT success.

Technology is evolving at a rapid pace and you need a truly proactive IT Support partner. Tier 3 IT Solutions has developed a unique approach to technology management called the 4 Pillars of I.T. Success. This approach is designed to help you build a stronger, more efficient, more resilient business. By adopting this service philosophy our clients have experienced truly unique results that have enhanced their operations and lowered their risk.

Full Tier 3 4 Pillars v2
Weve heard clients want
Technology that works v3
Enhanced Cyber Security v3
Strategy that aligns v3
Top Notch Support v3

Benefits Of A Proactive IT Approach

Experience improved productivity, lowered costs, lower risks, and enhanced results when partnering with Tier 3 IT Solutions.

Solving IT Problems Across the four pillars

Stability

A business can only be as functional as its IT. If you’re dealing with slow speeds, unreliable services and poorly aligned systems, your business will not be operating at its full potential. 

Security

Signs of poor security often surface when it’s too late, derailing continuity, sending costs skyrocketing and damaging your business’s reputation. It’s important to ensure your business is robustly protected against today’s cyber threats.

Strategy

Without a clear and aligned technology strategy, a business will not be able to leverage technology to its full potential to achieve scalable and profitable growth. 

Support

Without great support, it takes more money, time and energy to overcome IT challenges. With the right technology partner, you can empower your business to operate securely and seamlessly.

Be Empowered To Achieve More

Release your business from the traditional constraints of technology

It is not uncommon for organizations to struggle to reach their full potential as a result of poorly planned technology that's misaligned with their short and long-term objectives. Our purpose is to accurately align technology to your business needs, translating IT into an invaluable asset for optimized performance, efficiency, and growth.

Our IT consultants will help you design a technology strategy that will help you overcome business challenges and achieve your business goals. As one of Edmonton’s leading Managed IT Service Providers we know what it takes to build and implement these plans for businesses of all sizes.

We firmly believe that technology serves a core business function, just like Finance, HR, Operations, and Sales & Marketing. Therefore you need a technology consulting partner who can sit at the boardroom table and help guide your team through the ever-changing technology landscape.

Our technology specialists work within your guidelines to develop impactful, meaningful solutions.​ While not every problem has a technical solution, understanding the roadblocks you are facing in your business is the first step in helping you overcome them.​​

Your problems are as unique as your business. Our solutions are collaborative and tailor-made around you from the start. You need a technology consulting partner who’ll listen and take the time to develop unique solutions to the intractable business challenges you face. 

Our managed IT Solutions for your business

We pride ourselves on our integrous, systematic and value-driven services, delivered with a people-first approach. With Tier 3 IT Solutions, you'll have a truly dedicated technology partner, committed to the success and security of your business.

IT Strategy & Consulting

We are genuinely strategic IT partners that work closely with our clients to unleash the full power of technology in their business, by leveraging our multi-disciplinary expertise.

IT & Helpdesk Support

Our friendly IT technicians use a people-first, responsive and jargon-free approach that resolves issues at the root-cause, providing uniquely top-tier IT support to our clients.

Cyber Security Specialists

Our cyber security specialists are able to map out the vulnerabilities across your network, and design holistic and multi-layered security controls that work together to keep your business secure.

Server & Network Support

We provide full support for networks and servers, ensuring that they are secure and operating at their best.

Data Backup & Recovery

We conduct regular backups and test them to ensure that whenever our clients need it, they will be able to recover their data.

Cloud Solutions

Our cloud hosting and Microsoft 365 workplace solutions enable your business to access highly cost-effective, reliable and scalable hosting and workplace solutions.

Over 50 Businesses, representing 2000+ People Trust Tier 3 IT Solutions To Keep Their Operations Running Securely & Efficiently

Wrangler R

5 Stars

“Called Tier3 as one of our systems went down and it was a critical component to our business. Issac took the time to go through everything that could possibly have caused this and got it resolved. Great Job Issac.”

Jayde O

5 Stars

“Highly recommend!! If I have a computer issue, the response is always quick and things get fixed right away, plus they are super friendly and awesome to work with!”

Nick F

5 Stars

“We have done business with Tier 3 for many years and the support has always been excellent. They have always delivered quick, accurate support, especially on urgent matters, and I highly recommend them!”

Deb W

5 Stars

“All my experiences dealing with the Helpdesk Support at Tier 3 IT have been excellent. They are quick to respond and easy to deal with. I find them to be some of the best IT support that I have dealt with on a professional level.”

Earl H

5 Stars

“Having this support really saved us. We had issues with an accounting program and they were able to fix it promptly. We thought we had lost our files and they restored us to normal. Thank you Tier 3!”

Mike W

5 Stars

“The staff at Tier 3 were absolutely amazing!! They all were so helpful and very patient with all the questions and issues that I needed solving. I would highly recommend anyone or any business to use Tier 3.”

Your Trusted Partner. Your Friendly Face Of IT Support

The latest news, blog, & FAQ's

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An IT Support Partner That You Can Trust

We proudly help you to realize your goals, by keeping your IT ahead of the development pace of your business.

president tier 818x1024 1

Hi, I'm Jesse and I look forward to speaking with you.

An IT Support partner that you can trust.

We proudly help you to realize your goals, by keeping your IT ahead of the development pace of your business, with regular business reviews to ensure we’re aligned with your objectives. When you entrust your business to an IT company, it should be more than a contract – it should be a relationship built on the assurance that your IT advisors are ready to help in any situation. As the owner of Tier 3 I.T. Solutions, Jesse is familiar with key business operations and strives to assess challenges within businesses and find opportunities for growth. He has an insatiable curiosity and drive when it comes to reducing operational costs and alleviating technology frustrations.

Jesse Hill

Biography

When you entrust your business to an I.T. company, it should be more than a contract – it should be a relationship built on the assurance that your I.T. advisors are ready to help in any situation. As the owner of Tier 3 I.T. Solutions, Jesse is familiar with key business operations and strives to assess challenges within businesses and find opportunities for growth. He has a constant curiosity and drive to help cut down on operations costs and take away the frustration of technology. Keeping his customers happy motivates him to develop detailed technological strategies to assist with business development. Jesse knows that technology isn’t the answer for every problem, and strives to bridge the gap between problem solving and implementation of best practices.