Since 1990, Tier 3 have been the friendly IT Support partner trusted by businesses across Edmonton and Alberta. Today, we proudly serve the technology needs of over 50+ local businesses.
We take pride in always doing the right thing by our clients, our team, and the community we live in. With friendly support in plain English, proven industry best practices, and an evergreen journey of continual development, we’re here as your full-service, forward-thinking technology partner.
Technology is evolving at a rapid pace and you need a truly proactive IT Support partner. Tier 3 IT Solutions has developed a unique approach to technology management called the 4 Pillars of I.T. Success. This approach is designed to help you build a stronger, more efficient, more resilient business. By adopting this service philosophy our clients have experienced truly unique results that have enhanced their operations and lowered their risk.
A business can only be as functional as its IT. If you’re dealing with slow speeds, unreliable services and poorly aligned systems, your business will not be operating at its full potential.
Signs of poor security often surface when it’s too late, derailing continuity, sending costs skyrocketing and damaging your business’s reputation. It’s important to ensure your business is robustly protected against today’s cyber threats.
Without a clear and aligned technology strategy, a business will not be able to leverage technology to its full potential to achieve scalable and profitable growth.
Without great support, it takes more money, time and energy to overcome IT challenges. With the right technology partner, you can empower your business to operate securely and seamlessly.
It is not uncommon for organizations to struggle to reach their full potential as a result of poorly planned technology that's misaligned with their short and long-term objectives. Our purpose is to accurately align technology to your business needs, translating IT into an invaluable asset for optimized performance, efficiency, and growth.
Our IT consultants will help you design a technology strategy that will help you overcome business challenges and achieve your business goals. As one of Edmonton’s leading Managed IT Service Providers we know what it takes to build and implement these plans for businesses of all sizes.
We firmly believe that technology serves a core business function, just like Finance, HR, Operations, and Sales & Marketing. Therefore you need a technology consulting partner who can sit at the boardroom table and help guide your team through the ever-changing technology landscape.
Our technology specialists work within your guidelines to develop impactful, meaningful solutions. While not every problem has a technical solution, understanding the roadblocks you are facing in your business is the first step in helping you overcome them.
Your problems are as unique as your business. Our solutions are collaborative and tailor-made around you from the start. You need a technology consulting partner who’ll listen and take the time to develop unique solutions to the intractable business challenges you face.
We pride ourselves on our integrous, systematic and value-driven services, delivered with a people-first approach. With Tier 3 IT Solutions, you'll have a truly dedicated technology partner, committed to the success and security of your business.
We are genuinely strategic IT partners that work closely with our clients to unleash the full power of technology in their business, by leveraging our multi-disciplinary expertise.
Our friendly IT technicians use a people-first, responsive and jargon-free approach that resolves issues at the root-cause, providing uniquely top-tier IT support to our clients.
Our cyber security specialists are able to map out the vulnerabilities across your network, and design holistic and multi-layered security controls that work together to keep your business secure.
We provide full support for networks and servers, ensuring that they are secure and operating at their best.
We conduct regular backups and test them to ensure that whenever our clients need it, they will be able to recover their data.
Our cloud hosting and Microsoft 365 workplace solutions enable your business to access highly cost-effective, reliable and scalable hosting and workplace solutions.
Wrangler R
“Called Tier3 as one of our systems went down and it was a critical component to our business. Issac took the time to go through everything that could possibly have caused this and got it resolved. Great Job Issac.”
Jayde O
“Highly recommend!! If I have a computer issue, the response is always quick and things get fixed right away, plus they are super friendly and awesome to work with!”
Nick F
“We have done business with Tier 3 for many years and the support has always been excellent. They have always delivered quick, accurate support, especially on urgent matters, and I highly recommend them!”
Deb W
“All my experiences dealing with the Helpdesk Support at Tier 3 IT have been excellent. They are quick to respond and easy to deal with. I find them to be some of the best IT support that I have dealt with on a professional level.”
Earl H
“Having this support really saved us. We had issues with an accounting program and they were able to fix it promptly. We thought we had lost our files and they restored us to normal. Thank you Tier 3!”
Mike W
“The staff at Tier 3 were absolutely amazing!! They all were so helpful and very patient with all the questions and issues that I needed solving. I would highly recommend anyone or any business to use Tier 3.”
As your business continues to grow, it will become increasingly important to partner with a managed IT services provider (MSP) to ensure the smooth functioning
Transitioning your IT support to another supplier, whether it’s from an internal IT function or a different Managed Services Provider (MSP), can be a stressful
In today’s competitive business environment, achieving alignment between your organization’s objectives and your IT is critical. Fixing IT issues when they arise is no longer
We proudly help you to realize your goals, by keeping your IT ahead of the development pace of your business.
We proudly help you to realize your goals, by keeping your IT ahead of the development pace of your business, with regular business reviews to ensure we’re aligned with your objectives. When you entrust your business to an IT company, it should be more than a contract – it should be a relationship built on the assurance that your IT advisors are ready to help in any situation. As the owner of Tier 3 I.T. Solutions, Jesse is familiar with key business operations and strives to assess challenges within businesses and find opportunities for growth. He has an insatiable curiosity and drive when it comes to reducing operational costs and alleviating technology frustrations.
When you entrust your business to an I.T. company, it should be more than a contract – it should be a relationship built on the assurance that your I.T. advisors are ready to help in any situation. As the owner of Tier 3 I.T. Solutions, Jesse is familiar with key business operations and strives to assess challenges within businesses and find opportunities for growth. He has a constant curiosity and drive to help cut down on operations costs and take away the frustration of technology. Keeping his customers happy motivates him to develop detailed technological strategies to assist with business development. Jesse knows that technology isn’t the answer for every problem, and strives to bridge the gap between problem solving and implementation of best practices.