Solutions Where Business
Tech and Advisory Meet
Helping to build stronger businesses through
technology strategy, implementations, cyber security, and support.
Meet Our Team
Our diverse team comes from a variety of expert backgrounds to offer quick, simple, and innovative solutions to challenges of any size.
I.T. Support Solutions
That Work
At Tier 3 I.T. Solutions we aren’t just in the business of fixing your computer problems – Our IT consultants will help you design a technology strategy that will help you overcome business challenges and achieve your business goals. For us, technology is so much more than the “bits and bytes” that most providers focus on. As one of Edmonton’s leading Managed IT Service Providers we know what it takes to build and implement these plans for businesses of all sizes.
Delivering on this commitment is harder than you might think. It means understanding the frustrations and the opportunities that technology presents for your business and your people. And then marrying the business acumen with the technological skills required to plan, implement, secure, and support those solutions.
We have a different perspective on the impact technology can have in your business. At the end of the day we believe that technology is a core business process just like Finance, HR, Operations, and Sales & Marketing. Therefore you need a technology consulting partner who can sit at the boardroom table and help guide your team through the ever-changing technology landscape.
Technology to support your business goals
Our technology specialists work within your guidelines to develop impactful, meaningful solutions.
I.T. solutions to help solve business challenges
While not every problem has a technology solution, understanding the roadblocks you are facing in your business is the first step in allowing us to help you overcome them.
No two strategies are the same
Your problems are as unique as your business. Our solutions are collaborative and tailor-fit to you from the start.
JESSE HILL, PRESIDENT, TIER 3 I.T. SOLUTIONS
“It’s important to me that our team is not only passionate about technology but that we are focused on the business outcomes our clients hope to achieve, and the relationships we’re building along the way. Our team has a unique perspective on the role technology can play in this process and I think they’re absolutely the best around.”
Technology to support your business goals
Our technology specialists work within your guidelines to develop impactful, meaningful solutions.
I.T. solutions to help solve business challenges
While not every problem has a technology solution, understanding the roadblocks you are facing in your business is the first step in allowing us to help you overcome them.
No two strategies are the same
Your problems are as unique as your business. Our solutions are collaborative and tailor-fit to you from the start.
Our Managed I.T. Services
I.T. Consulting
Designing a unique I.T. Strategy to empower your business goals.
Cyber Security Specialists
Protect your valuable digital assets from theft, compromise, and destruction.
Critical Data is Automatically Protected
Ensuring your critical data is automatically protected and moved off-site.
I.T. & Helpdesk Support
Getting your team the support they need, when they need it.
Server & Network Support
Simplified access, permission, and encryption across your network.
Cloud Services
Over thirteen years of experience in leveraging offset hosting for streamlined operations.
We Work Hard For Our Clients
Building and maintaining an I.T. network is a long-term effort. We work closely with our clients to ensure complete satisfaction and projects which scale with their business. We are proud to be Edmonton’s most-reviewed I.T. Support Services Company, with hundreds of satisfied customers.
Every interaction is prompt and pleasant. I really appreciated the level of support and service I receive. 🙂
Umair was quick to reply to my emergency request. He helped me understand what to do next time and helped check that my system was safe to use. Thank you!
Same day service with a smile, can't ask for more than that!
Dami was very helpful & patient with each attempt to connect the wireless printer to the laptop. Although, disappointing that the connection to the wireless router was not possible, he came up with another solution.
Umair was quick to reach out and solved the problem easily. He also showed me what to try on my own if it happens again. Thanks!
The staff at Tier 3 were absolutely amazing! They all were so helpful and very patient with all the questions and issues that I needed solved. I would highly recommend anyone or any business to use Tier 3. Thanks for everything, everyone.
Ann is always on point, easy to deal with, and truly helps every single time!
Like always, your guys are friendly and really helpful. Thank you Oluwadamilola!
The technician called exactly at the time I had specified that I would be home to access my computer, which was perfect timing. He examined everything carefully and pinpointed the issue. Thank you!
Ann was fantastic and helpful, but the thing that stood out the most was the amount of patience she showed toward me. Many thanks for everything that you've done!
Working with Tier 3 is a quick and seamless experience! Which is something that cannot be said very often when it comes to IT. Thanks Isaac!
Thank you Dami! It is always a pleasure to have the kind and professional assistance that you provide. You are a very patient person with a wonderful sense of humour. All the best.
Tier 3 has been very helpful for our business. They are very responsive, and will do everything in their power to ensure your request gets settled to your satisfaction.
All of my interactions with Tier 3 IT's Helpdesk Support have been excellent. They respond quickly and are easy to work with. They provide some of the best IT support I've encountered on a professional level.
Tier 3 has been very helpful for our business. They are very responsive, and will do everything in their power to ensure your request gets settled to your satisfaction.
Tier 3 has been taking care of our business needs for some time now and always meet or exceed the expectations. From day to day IT Support to very complex matters which requires many levels of support and expertise. Jesse and his team are great partners to work with!
We Work Hard
For Our Clients
Building and maintaining an I.T. network is a long-term effort. We work closely with our clients to ensure complete satisfaction and projects which scale with their business. We are proud to be Edmonton’s most-reviewed I.T. Support Services Company, with hundreds of satisfied customers.
Meet Our Team
Our diverse team comes from a variety of expert backgrounds to offer quick, simple, and innovative solutions to challenges of any size.
News, Blog, & FAQ's
Microsoft Productivity Score Overview
Productivity can be challenging to track, no matter where employees are working. How do you know they’re using their tools as effectively as possible? How can you enable them to adopt best practices? These are questions that managers often ask themselves. If they’re looking at the wrong things, it can get in the way of […]
Helpful Tips for Keeping Your Shared Cloud Storage Organized
Cloud file storage revolutionized the way we handle documents. No more having to email files back and forth. No more wondering which person in the office has the most recent copy of a document. Between 2015 and 2022, the percentage of worldwide corporate data stored in the cloud doubled. It went from 30% to 60%. […]
6 Discontinued Technology Tools You Should Not Be Using Any Longer
One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks. While older technology may still run fine on your systems that doesn’t mean that it’s okay […]
6 Important IT Policies Any Size Company Should Implement
Many small businesses make the mistake of skipping policies. They feel that things don’t need to be so formal. They’ll just tell staff what’s expected when it comes up and think that’s good enough. But this way of thinking can cause issues for small and mid-sized business owners. Employees aren’t mind readers. Things that you […]
How Often Do You Need to Train Employees on Cybersecurity Awareness?
You’ve completed your annual phishing training. This includes teaching employees how to spot phishing emails. You’re feeling good about it. That is until about 5-6 months later. Your company suffers a costly ransomware infection due to a click on a phishing link. You wonder why you seem to need to train on the same information […]
How Using the SLAM Method Can Improve Phishing Detection
There is a reason why phishing is usually at the top of the list for security awareness training. For the last decade or two, it has been the main delivery method for all types of attacks. Ransomware, credential theft, database breaches, and more launch via a phishing email. Why has phishing remained such a large […]
Our "Worry-Free Transition" Guarantee
Often, the desire to improve your technology situation is dwarfed by the fear of changing to a new, unknown service. We get it—it’s a big decision and one that we don’t think should be taken lightly.
Having successfully onboarded hundreds of clients, our team has developed a strategy that makes the transition seamless and easy. We guarantee a smooth transition from your current I.T. provider and a scalable future with our solutions.
Our unique Pre-Purchase Assessment Process (along with our detailed onboarding procedures) will help you and your team feel confident every step of the way. Because you’ll have a dedicated team assigned to your account, there is always a resource on our side who is leading you through the process.
If you’re ready to learn more about how technology can positively impact your business please connect with us by phone, by email, or by filling in the form below. We’d love to hear from you.
Let's Get Started - Connect With Us Today
Give us a call
(780) 986-8651
Send us a message
sales@tier3it.ca
Head office
#100, 5908 50 St.
Leduc, AB T9E 0R6