TIER 3 I.T. Solutions - Edmonton IT Company

I.T. SOLUTIONS FOR EDMONTON & SURROUNDING AREA.


ABOUT OUR COMPANY

Tier III (or Level 3)

the highest level of support in a three-tiered technical support model responsible for handling the most difficult or advanced problems.
Tier 3 I.T. Solutions (formerly Cottage Computers) has been supporting businesses throughout Edmonton and Central Alberta with top notch I.T. services since 1990 and that means that our team has grown and evolved with the ever changing technology landscape. Our clients benefit from this ongoing training and development program by getting access to skilled technicians with extensive knowledge and a breadth of experience that helps them solve the highest level I.T. issues. But it’s not just about fixing computer problems, our aim is to partner with our client businesses to educate and empower their employees to make the most of their workdays. No two businesses are the same and that’s why we’ll work with you to build a service plan that meets your needs to be sure that you’re making the most of your investment. You’ll have access to a full suite of services, experienced technicians, minimized downtime, and maximized productivity all for a flat, predictable monthly cost.

Business Services


Off-Site Backup Services


Residential Computer Services


Your Edmonton IT Services Company

Keri Buttar

Jeff Colpitts

Roland Dyck

Jesse Hill

Ann Le

JP MacEachern

Jim Nichols

Matt Nickel

Ian Thomson

Tech terms to know in the modern business world

June 13, 2018
Tech terms are everywhere, and it seems like everyone uses them nonstop. But do they actually know what they mean …? Do you...? If not, here are a few tech terms every modern business professional should be familiar with. Learn what each term means and pick up a few conversation starters in the process. Cloud Computing When you store your data within a remote or offsite server, you rely on the cloud to handle business. This usually means you can access your data from any location or with any connected device. It improves your flexibility and makes your business more mobile. Virtual Private Network (VPN) A VPN gives you and your staff the ability to access your private business server using a public network. In other words, you can work and send information using any internet connection, as if your computer was directly connected to the private network. This is essential if you have remote employees. Keyword A keyword is what people use to search for something on the internet. It isn’t always one word, and it can be as generic or as a specific as you need it to be. This word or phrase should sum up the gist of your webpage and help people find your site easier. Vector A vector can be many things, but here, it’s a graphic. These graphics are…
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