TIER 3 I.T. Solutions - Edmonton IT Company



Tier III (or Level 3)

the highest level of support in a three-tiered technical support model responsible for handling the most difficult or advanced problems.

Tier 3 I.T. Solutions (formerly Cottage Computers) has been supporting businesses throughout Edmonton and Central Alberta with top notch I.T. services since 1990 and that means that our team has grown and evolved with the ever changing technology landscape. Our clients benefit from this ongoing training and development program by getting access to skilled technicians with extensive knowledge and a breadth of experience that helps them solve the highest level I.T. issues.

But it’s not just about fixing computer problems, our aim is to partner with our client businesses to educate and empower their employees to make the most of their workdays. No two businesses are the same and that’s why we’ll work with you to build a service plan that meets your needs to be sure that you’re making the most of your investment. You’ll have access to a full suite of services, experienced technicians, minimized downtime, and maximized productivity all for a flat, predictable monthly cost.

Business Services

Off-Site Backup Services

Our Story

Your Edmonton IT Services Company

Jesse Hill

Business Technology Strategy

JP McEachern

Technology Process

Keri Buttar

Hardware and Software Procurement

Jae Steen

I.T. Solutions Design and Implementation

Roland Dyck

I.T. Project Management

Ian Thomson

I.T. Security Training

Matt Nickel

In Depth Network Assessment

Reece Werenka

I.T. Helpdesk Services

Ann Le

Endpoint Security

Nick Edwards

On-Site Technical Support

Landon Rentz

Installation and Deployment Services

Doug Berner

End User Support

Janelle Hill

Administrative Services

Camron Matthews

Technology Implementation

Shane Halfyard

Computer and Network Support

Agatha Ojimelukwe

Client Support Specialist

3 Google Chrome Hacks You’ll Wish You Knew Sooner

July 23, 2019

Does your team use Google’s Chrome as a default browser? Chrome is considered the gold standard for internet browsing in 2019. In terms of security, Google’s really good at protecting against malicious attacks and they roll out bug fixes every couple of weeks. But that’s not all. Chrome offers some really cool features that make life easier, too. So today, we’re sharing 3 of our favourite shortcuts for Chrome users. 1. The Land of 1,000 Tabs This ones for the multi-taskers out there. Did you know you can easily jump between tabs with just one keystroke? From left to right, and up to 9 different tabs, Chrome gives each tab you’ve got open a different number. To quickly jump to a third tab in your browser, simply press the Control button and the 3 button at the same time on a PC and Command and 3 on a Mac. 2. Undo Your Oops Ever have something important open, but accidentally close the tab? Rest at ease. A simple Control + Shift + T on PC and Command + Shift + T on a Mac will re-open the tab that was closed last. Go ahead, give it a try. 3. Keep the VIPs Up Front Lastly – to keep all of those browser tabs organized, try pinning the tabs you reference most often for easy access?…

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