Solutions Where Business
Tech and Advisory Meet
Helping to build stronger businesses through
technology strategy, implementations, cyber security, and support.
Meet Our Team
Our diverse team comes from a variety of expert backgrounds to offer quick, simple, and innovative solutions to challenges of any size.
I.T. Support Solutions
That Work
At Tier 3 I.T. Solutions we aren’t just in the business of fixing your computer problems – Our IT consultants will help you design a technology strategy that will help you overcome business challenges and achieve your business goals. For us, technology is so much more than the “bits and bytes” that most providers focus on. As one of Edmonton’s leading Managed IT Service Providers we know what it takes to build and implement these plans for businesses of all sizes.
Delivering on this commitment is harder than you might think. It means understanding the frustrations and the opportunities that technology presents for your business and your people. And then marrying the business acumen with the technological skills required to plan, implement, secure, and support those solutions.
We have a different perspective on the impact technology can have in your business. At the end of the day we believe that technology is a core business process just like Finance, HR, Operations, and Sales & Marketing. Therefore you need a technology consulting partner who can sit at the boardroom table and help guide your team through the ever-changing technology landscape.
Technology to support your business goals
Our technology specialists work within your guidelines to develop impactful, meaningful solutions.
I.T. solutions to help solve business challenges
While not every problem has a technology solution, understanding the roadblocks you are facing in your business is the first step in allowing us to help you overcome them.
No two strategies are the same
Your problems are as unique as your business. Our solutions are collaborative and tailor-fit to you from the start.
JESSE HILL, PRESIDENT, TIER 3 I.T. SOLUTIONS
“It’s important to me that our team is not only passionate about technology but that we are focused on the business outcomes our clients hope to achieve, and the relationships we’re building along the way. Our team has a unique perspective on the role technology can play in this process and I think they’re absolutely the best around.”
Technology to support your business goals
Our technology specialists work within your guidelines to develop impactful, meaningful solutions.
I.T. solutions to help solve business challenges
While not every problem has a technology solution, understanding the roadblocks you are facing in your business is the first step in allowing us to help you overcome them.
No two strategies are the same
Your problems are as unique as your business. Our solutions are collaborative and tailor-fit to you from the start.
Our Managed I.T. Services
I.T. Consulting
Designing a unique I.T. Strategy to empower your business goals.
Cyber Security Specialists
Protect your valuable digital assets from theft, compromise, and destruction.
Critical Data is Automatically Protected
Ensuring your critical data is automatically protected and moved off-site.
I.T. & Helpdesk Support
Getting your team the support they need, when they need it.
Server & Network Support
Simplified access, permission, and encryption across your network.
Cloud Services
Over thirteen years of experience in leveraging offset hosting for streamlined operations.
We Work Hard For Our Clients
Building and maintaining an I.T. network is a long-term effort. We work closely with our clients to ensure complete satisfaction and projects which scale with their business. We are proud to be Edmonton’s most-reviewed I.T. Support Services Company, with hundreds of satisfied customers.
Thank you Dami! It is always a pleasure to have the kind and professional assistance that you provide. You are a very patient person with a wonderful sense of humour. All the best.
Tier 3 has been very helpful for our business. They are very responsive, and will do everything in their power to ensure your request gets settled to your satisfaction.
All of my interactions with Tier 3 IT's Helpdesk Support have been excellent. They respond quickly and are easy to work with. They provide some of the best IT support I've encountered on a professional level.
I work for a company that uses Tier3 I.T. Solutions, and they an excellent Edmonton IT support company. They are a quick email away, and I get a response back quickly saying a ticket is open, they then respond to me very quickly and will help me with any technical issue. Ann was great last time, she did it all after I was done work, and locked my computer when she was done! She also made sure that the program worked after she was completed, and it was effortless on my part! Thanks Tier3!
The Helpdesk support has been fantastic. I use them on a regular basis and they always get back to me in a timely fashion. The last couple of times both IT support helpers went above and beyond. I really appreciated the follow up and always made sure I was completely satisfied. A huge shout out to these people and their work.
Tier3 consistently comes through for me as the Business Manager of an accounting firm. They are friendly, knowledgeable and very quick to respond to my (many) requests. We recently replaced our server which - in my experience with past companies - can be a nightmare of ongoing downtime and issues, but with Tier3 everything went amazingly smoothly and we were back up and running exactly when they said we would be - very impressive!!
We Work Hard
For Our Clients
Building and maintaining an I.T. network is a long-term effort. We work closely with our clients to ensure complete satisfaction and projects which scale with their business. We are proud to be Edmonton’s most-reviewed I.T. Support Services Company, with hundreds of satisfied customers.
Meet Our Team
Our diverse team comes from a variety of expert backgrounds to offer quick, simple, and innovative solutions to challenges of any size.
News, Blog, & FAQ's
A Resilient Organization Starts with Cyber Resilience —Here’s Why
A Resilient Organization Starts with Cyber Resilience. Here’s Why Global events, such as recessions and pandemics, create enormous social and economic challenges that impact organizations and their management. From employee and customer satisfaction to financial difficulties, supply chain disruption and skyrocketing cyberattacks, top-level management oversees a wide range of concerns. As business owners aim to […]
Building the Culture—Implementing Work From Home Security for Your Team
Building the Culture—Implementing Work From Home Security for Your Team Digital tools are only as effective as the people using them. It is up to business owners to maintain clear protocols and threat understandings as their workforce shifts to a hybrid work model where staff may choose to work from either home, the office, or […]
4 Data Backup Myths You Need to Know About
4 Data Backup Myths You Need to Know About. Humans generate 2.5 quintillion bytes of data every day.1 A lot of that information is tied up in videos and photos, but there is also a significant amount of critical business data being generated as well. As a business operator, it is important to recognize the […]
The Work From Home Data Risks: A New Perspective
The Work From Home Data Risks: A New Perspective The COVID-19 pandemic changed the landscape of the corporate world drastically. Rolling lockdowns, shelter-in-place orders, bans on gatherings for safety purposes, and international travel restrictions meant the world could no longer function as it had during pre-pandemic times. This shift was equally impactful for businesses and […]
Protecting Your Business From Cybercrime During Work From Home Orders
Protecting Your Business From Cybercrime During Work From Home Orders The Coronavirus crisis has changed the world as we know it. With social distancing, lockdowns, and work from home becoming the “new normal,” cybercriminals are finding ways to exploit the situation by taking advantage of security vulnerabilities that didn’t previously exist. Many businesses are finding […]
Operational and Data Integrity Risks of IoT for SMBs
Operational and Data Integrity Risks of IoT for SMBs The continued rise in the number of Internet of Things (IoT) connected devices has brought about a host of security challenges for many businesses. Most small and medium businesses don’t even realize that they have IOT devices – but if you have an internet enabled thermostat, […]
Our "Worry-Free Transition" Guarantee
Often, the desire to improve your technology situation is dwarfed by the fear of changing to a new, unknown service. We get it—it’s a big decision and one that we don’t think should be taken lightly.
Having successfully onboarded hundreds of clients, our team has developed a strategy that makes the transition seamless and easy. We guarantee a smooth transition from your current I.T. provider and a scalable future with our solutions.
Our unique Pre-Purchase Assessment Process (along with our detailed onboarding procedures) will help you and your team feel confident every step of the way. Because you’ll have a dedicated team assigned to your account, there is always a resource on our side who is leading you through the process.
If you’re ready to learn more about how technology can positively impact your business please connect with us by phone, by email, or by filling in the form below. We’d love to hear from you.