Solutions Where Business
Tech and Advisory Meet

Helping to build stronger businesses through
technology strategy, implementations, cyber security, and support.

Meet Our Team

Our diverse team comes from a variety of expert backgrounds to offer quick, simple, and innovative solutions to challenges of any size.

Meet Our Team TIER 3 I.T. SOLUTIONS

I.T. Support Solutions
That Work

At Tier 3 I.T. Solutions we aren’t just in the business of fixing your computer problems – Our IT consultants will help you design a technology strategy that will help you overcome business challenges and achieve your business goals. For us, technology is so much more than the “bits and bytes” that most providers focus on. As one of Edmonton’s leading Managed IT Service Providers we know what it takes to build and implement these plans for businesses of all sizes.

Delivering on this commitment is harder than you might think.  It means understanding the frustrations and the opportunities that technology presents for your business and your people. And then marrying the business acumen with the technological skills required to plan, implement, secure, and support those solutions.

We have a different perspective on the impact technology can have in your business. At the end of the day we believe that technology is a core business process just like Finance, HR, Operations, and Sales & Marketing. Therefore you need a technology consulting partner who can sit at the boardroom table and help guide your team through the ever-changing technology landscape.

If this sounds interesting to you, we’d love to get to know more about you and your business.  Click the link below or give us a call.
 

Technology to support your business goals

Our technology specialists work within your guidelines to develop impactful, meaningful solutions.

I.T. solutions to help solve business challenges

While not every problem has a technology solution, understanding the roadblocks you are facing in your business is the first step in allowing us to help you overcome them.

No two strategies are the same

No two strategies are the same

Your problems are as unique as your business. Our solutions are collaborative and tailor-fit to you from the start.

JESSE HILL, PRESIDENT, TIER 3 I.T. SOLUTIONS

JESSE HILL, PRESIDENT, TIER 3 I.T. SOLUTIONS

“It’s important to me that our team is not only passionate about technology but that we are focused on the business outcomes our clients hope to achieve, and the relationships we’re building along the way. Our team has a unique perspective on the role technology can play in this process and I think they’re absolutely the best around.”

develop impactful, meaningful solutions.

Technology to support your business goals

Our technology specialists work within your guidelines to develop impactful, meaningful solutions.

I.T. solutions to help solve business challenges

While not every problem has a technology solution, understanding the roadblocks you are facing in your business is the first step in allowing us to help you overcome them.

No two strategies are the same

No two strategies are the same

Your problems are as unique as your business. Our solutions are collaborative and tailor-fit to you from the start.

Our Managed I.T. Services

We work closely with businesses to discover the potential for new technologies in their day-to-day by strategically planning and implementing the right tech solutions at the right time.

I.T. Consulting

Designing a unique I.T. Strategy to empower your business goals.

Cyber Security Specialists

Cyber Security Specialists

Protect your valuable digital assets from theft, compromise, and destruction.

Data Backup and Disaster Recovery

Ensuring your critical data is automatically protected and moved off-site.

I.T. & Helpdesk Support

Getting your people the support they need, when they need it.

Server & Network Support

Server & Network Support

Simplified access, permission, and encryption across your network.

Cloud Services

Cloud Services

Modern solutions leveraging Microsoft 365, Azure, and SAAS solutions.

We Work Hard For Our Clients

Building and maintaining an I.T. network is a long-term effort. We work closely with our clients to ensure complete satisfaction and projects which scale with their business. We are proud to be Edmonton’s most-reviewed I.T. Support Services Company, with hundreds of satisfied customers.

We Work Hard
For Our Clients

Building and maintaining an I.T. network is a long-term effort. We work closely with our clients to ensure complete satisfaction and projects which scale with their business. We are proud to be Edmonton’s most-reviewed I.T. Support Services Company, with hundreds of satisfied customers.

5/5
Sabrina B
Sabrina B
Read More
I work for a company that uses Tier3 I.T. Solutions, and they an excellent Edmonton IT support company. They are a quick email away, and I get a response back quickly saying a ticket is open, they then respond to me very quickly and will help me with any technical issue. Ann was great last time, she did it all after I was done work, and locked my computer when she was done! She also made sure that the program worked after she was completed, and it was effortless on my part! Thanks Tier3!
Jonas Derksen
Jonas Derksen
Read More
I work for a company that uses Tier3 I.T. Solutions, and they an excellent Edmonton IT support company. They are a quick email away, and I get a response back quickly saying a ticket is open, they then respond to me very quickly and will help me with any technical issue. Ann was great last time, she did it all after I was done work, and locked my computer when she was done! She also made sure that the program worked after she was completed, and it was effortless on my part! Thanks Tier3!
Michael Wood
Michael Wood
Read More
The Helpdesk support has been fantastic. I use them on a regular basis and they always get back to me in a timely fashion. The last couple of times both IT support helpers went above and beyond. I really appreciated the follow up and always made sure I was completely satisfied. A huge shout out to these people and their work.
Shyann Cardinal
Shyann Cardinal
Read More
I had been experiencing some computer troubles, and when I had reached out the team was extremely quick to let me know that they were super busy but they hadn't forgotten about me. When Ann called she was very responsive and quick to help me diagnose the problem. We shared a few laughs and before we knew it the problem was solved. Overall we love using Tier3 and will continue to support locally with them!
C & E Havlin
C & E Havlin
Read More
Tier3 consistently comes through for me as the Business Manager of an accounting firm. They are friendly, knowledgeable and very quick to respond to my (many) requests. We recently replaced our server which - in my experience with past companies - can be a nightmare of ongoing downtime and issues, but with Tier3 everything went amazingly smoothly and we were back up and running exactly when they said we would be - very impressive!!
Tammy Bonin
Tammy Bonin
Read More
We have been using Tier 3 for years at work and have always been pleased with the service they provide. This last time something came up I immediately thought "this is going to chew up some time that I don't have to spare"... A coworker said she knew about it, and was putting it off because of that same thought. I called and got through right away. They always have the right attitude and make it seem so simple on their end. I was off the phone in no time at all, and back to work like it was only a small blip. Thank you for everything!
Krysten Kamminga
Krysten Kamminga
Read More
Tier 3 has been very helpful for our business. They are very responsive, and will do everything in their power to ensure your request gets settled to your satisfaction.
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Meet Our Team

Our diverse team comes from a variety of expert backgrounds to offer quick, simple, and innovative solutions to challenges of any size.

News, Blog, & FAQ's

4 Common Technology Budgeting Mistakes

4 Common Technology Budgeting Mistakes

Are you planning to include your IT needs in your annual budget this year? If so, congratulations! You’re doing something incredible to ensure your small business’ success. Budgeting for technology can be tricky. On the one hand, you want to be ready for anything, but you also don’t want to overspend and waste valuable resources. […]

Protect Your Business Against Accounting Redirect Scams

Protect Your Business Against Accounting Redirect Scams

Accounting redirect scams are one of the biggest financial threats to organizations today. This form of cyber-attack occurs when a fraudster poses as a company supplier over email. In their message, they’ll tell you that their payment details have recently been updated and provide you with new billing information to defraud your company. You might […]

The Swiss Cheese Model For Risk: Your Starting Point For Effective Cybersecurity

The Swiss Cheese Model For Risk: Your Starting Point For Effective Cybersecurity

By 2025, it’s estimated that cybercrime will cost the global economy a huge $10.5 trillion annually. It’s easy to understand why. As organizations embrace cloud tools and hybrid working, the attack surface is growing rapidly. At the same time, cyber-attackers are becoming more conniving and sophisticated, meaning more organizations are falling victim to successful attacks […]

Phishing Scams: What To Watch Out For

Phishing Scams: What To Watch Out For

Phishing scams are rising year on year. In 2021, over one in three Canadians were targeted by a phishing attack. Given the notoriety of these scams, it’s vital that individuals learn the signs to recognize these scams so they don’t fall victim. What is Phishing? Phishing is a form of cyber attack in which a […]

Should I Outsource my Businesses I.T

Should I Outsource my Businesses I.T

Business owners often wonder, should I Outsource my I.T. Department? We usually respond by asking a question of our own – Do you think I.T. is a role, or is it a department?  We believe that it is next to impossible to fulfill all the expectations of the typical business’ technology plans with one person.  […]

What Is Microsoft Defender for Individuals & What Does It Do?

What Is Microsoft Defender for Individuals & What Does It Do?

When you hear about Microsoft adding security apps to M365, it’s often the business versions. But the pandemic has changed the way that we see the workplace. It’s now a hybrid world. One made up of several connected “mini-offices” located in employee homes. The outsourcing market has also contributed to the change in company networks. […]

Our "Worry-Free Transition" Guarantee

Often, the desire to improve your technology situation is dwarfed by the fear of changing to a new, unknown service. We get it—it’s a big decision and one that we don’t think should be taken lightly.

Having successfully onboarded hundreds of clients, our team has developed a strategy that makes the transition seamless and easy. We guarantee a smooth transition from your current I.T. provider and a scalable future with our solutions.

Our unique Pre-Purchase Assessment Process (along with our detailed onboarding procedures) will help you and your team feel confident every step of the way. Because you’ll have a dedicated team assigned to your account, there is always a resource on our side who is leading you through the process.

If you’re ready to learn more about how technology can positively impact your business please connect with us by phone, by email, or by filling in the form below. We’d love to hear from you.

Let's Get Started - Connect With Us Today