TIER 3 I.T. Solutions - Edmonton IT Company
I.T. SOLUTIONS FOR EDMONTON & SURROUNDING AREA.
ABOUT OUR COMPANY
Tier 3 I.T. Solutions (formerly Cottage Computers) has been supporting businesses throughout Edmonton and Central Alberta with top notch I.T. services since 1990 and that means that our team has grown and evolved with the ever changing technology landscape. Our clients benefit from this ongoing training and development program by getting access to skilled technicians with extensive knowledge and a breadth of experience that helps them solve the highest level I.T. issues. But it’s not just about fixing computer problems, our aim is to partner with our client businesses to educate and empower their employees to make the most of their workdays. No two businesses are the same and that’s why we’ll work with you to build a service plan that meets your needs to be sure that you’re making the most of your investment. You’ll have access to a full suite of services, experienced technicians, minimized downtime, and maximized productivity all for a flat, predictable monthly cost.
Tier III (or Level 3)the highest level of support in a three-tiered technical support model responsible for handling the most difficult or advanced problems.
Your Edmonton IT Services Company
When you have an I.T. issue, it can impact the productivity of your entire business. Thus, having a knowledgeable I.T. company you can trust to address any tech issue that arises is one of the most valuable resources your business can have. At Tier 3 I.T. solutions, we understand the domino effect that can happen when a technology issue arises. That’s why we pride ourselves on being a full service I.T. company with a deep-rooted understanding of I.T. management and maintenance. Some of the things our qualified team of I.T. professionals can help you with include: Hardware set up (PC’s, Macs, laptops, tablets, etc.) Server set up and maintenance Firewalls and virus protection Back-ups and emergency recovery Cloud storage solutions Internet-based phone systems Helpdesk and reliable everyday support With two locations in Edmonton, we are conveniently accessible for our clients. In addition, we don’t just manage your I.T. services for you. We take the time to work with our customers so they have a strong understanding of how our services work, why they are important, and how they can troubleshoot minor issues on their own. Ultimately, we want our clients to feel secure and enjoy peace of mind, knowing that they have the ability to tackle tiny day-to-day hiccups, but also knowing that they have an experienced of trained specialists…