Solutions Where Business
Tech and Advisory Meet
Helping to build stronger businesses through
technology strategy, implementations, cyber security, and support.
Meet Our Team
Our diverse team comes from a variety of expert backgrounds to offer quick, simple, and innovative solutions to challenges of any size.
I.T. Support Solutions
That Work
At Tier 3 I.T. Solutions we aren’t just in the business of fixing your computer problems – Our IT consultants will help you design a technology strategy that will help you overcome business challenges and achieve your business goals. For us, technology is so much more than the “bits and bytes” that most providers focus on. As one of Edmonton’s leading Managed IT Service Providers we know what it takes to build and implement these plans for businesses of all sizes.
Delivering on this commitment is harder than you might think. It means understanding the frustrations and the opportunities that technology presents for your business and your people. And then marrying the business acumen with the technological skills required to plan, implement, secure, and support those solutions.
We have a different perspective on the impact technology can have in your business. At the end of the day we believe that technology is a core business process just like Finance, HR, Operations, and Sales & Marketing. Therefore you need a technology consulting partner who can sit at the boardroom table and help guide your team through the ever-changing technology landscape.
Technology to support your business goals
Our technology specialists work within your guidelines to develop impactful, meaningful solutions.
I.T. solutions to help solve business challenges
While not every problem has a technology solution, understanding the roadblocks you are facing in your business is the first step in allowing us to help you overcome them.
No two strategies are the same
Your problems are as unique as your business. Our solutions are collaborative and tailor-fit to you from the start.
JESSE HILL, PRESIDENT, TIER 3 I.T. SOLUTIONS
“It’s important to me that our team is not only passionate about technology but that we are focused on the business outcomes our clients hope to achieve, and the relationships we’re building along the way. Our team has a unique perspective on the role technology can play in this process and I think they’re absolutely the best around.”
Technology to support your business goals
Our technology specialists work within your guidelines to develop impactful, meaningful solutions.
I.T. solutions to help solve business challenges
While not every problem has a technology solution, understanding the roadblocks you are facing in your business is the first step in allowing us to help you overcome them.
No two strategies are the same
Your problems are as unique as your business. Our solutions are collaborative and tailor-fit to you from the start.
Our Managed I.T. Services
I.T. Consulting
Designing a unique I.T. Strategy to empower your business goals.
Cyber Security Specialists
Protect your valuable digital assets from theft, compromise, and destruction.
Data Backup and Disaster Recovery
Ensuring your critical data is automatically protected and moved off-site.
I.T. & Helpdesk Support
Getting your people the support they need, when they need it.
Server & Network Support
Simplified access, permission, and encryption across your network.
Cloud Services
Modern solutions leveraging Microsoft 365, Azure, and SAAS solutions.
We Work Hard For Our Clients
Building and maintaining an I.T. network is a long-term effort. We work closely with our clients to ensure complete satisfaction and projects which scale with their business. We are proud to be Edmonton’s most-reviewed I.T. Support Services Company, with hundreds of satisfied customers.
Dereck was able to help me with my laptop/printer issues right away! Very friendly and quick service!
Highly recommend! If I have a computer issue, the response is always quick and things get fixed right away, plus they are super friendly and awesome to work with!
Working with Tier 3 has been great, they respond quickly and have a knowledgeable staff!
Brett was very helpful and professional. He worked through our IT request quickly. We very much appreciate it!
Stefan quickly responded to my concern and made sure the emailed link was safe to open! Verry happy with Tier 3!
Very helpful and helped me with both of my issues. Brett was pleasant and took care of things quickly. Have a great day!
Shane was extremely helpful and flexible in getting our team set up on the JFC printers. Thank you!
Stefan was very helpful and quick to get me logged back into my computer.
Great as always. You guys are great at responding and doing everything you can to get the I.T problem solved.
We are a new client for Tier 3 and we have challenged them in every way with server and back-up issues ,firewall problems, email, etc. and they have sorted it. It is great to have Tier 3 as part of our new and vastly improved IT solution at AIMS & PIP360.
Most of the time you won’t think of having IT support… Until you need it! But, having TIER 3 on hand saved me and our organization from some difficult moments! Prompt, fast, and easy to use service is what makes these guys great for us!
Every interaction is prompt and pleasant. I really appreciated the level of support and service I receive. 🙂
Umair was quick to reply to my emergency request. He helped me understand what to do next time and helped check that my system was safe to use. Thank you!
Same day service with a smile, can't ask for more than that!
Dami was very helpful & patient with each attempt to connect the wireless printer to the laptop. Although, disappointing that the connection to the wireless router was not possible, he came up with another solution.
Umair was quick to reach out and solved the problem easily. He also showed me what to try on my own if it happens again. Thanks!
The staff at Tier 3 were absolutely amazing! They all were so helpful and very patient with all the questions and issues that I needed solved. I would highly recommend anyone or any business to use Tier 3. Thanks for everything, everyone.
Ann is always on point, easy to deal with, and truly helps every single time!
Like always, your guys are friendly and really helpful. Thank you Oluwadamilola!
The technician called exactly at the time I had specified that I would be home to access my computer, which was perfect timing. He examined everything carefully and pinpointed the issue. Thank you!
Ann was fantastic and helpful, but the thing that stood out the most was the amount of patience she showed toward me. Many thanks for everything that you've done!
Working with Tier 3 is a quick and seamless experience! Which is something that cannot be said very often when it comes to IT. Thanks Isaac!
Thank you Dami! It is always a pleasure to have the kind and professional assistance that you provide. You are a very patient person with a wonderful sense of humour. All the best.
Tier 3 has been very helpful for our business. They are very responsive, and will do everything in their power to ensure your request gets settled to your satisfaction.
All of my interactions with Tier 3 IT's Helpdesk Support have been excellent. They respond quickly and are easy to work with. They provide some of the best IT support I've encountered on a professional level.
Tier 3 has been very helpful for our business. They are very responsive, and will do everything in their power to ensure your request gets settled to your satisfaction.
Tier 3 has been taking care of our business needs for some time now and always meet or exceed the expectations. From day to day IT Support to very complex matters which requires many levels of support and expertise. Jesse and his team are great partners to work with!
We Work Hard
For Our Clients
Building and maintaining an I.T. network is a long-term effort. We work closely with our clients to ensure complete satisfaction and projects which scale with their business. We are proud to be Edmonton’s most-reviewed I.T. Support Services Company, with hundreds of satisfied customers.
Meet Our Team
Our diverse team comes from a variety of expert backgrounds to offer quick, simple, and innovative solutions to challenges of any size.
News, Blog, & FAQ's
Small Businesses Are Attacked by Hackers 3x More than Larger Ones
Have you felt more secure from cyberattacks because you have a smaller business? Maybe you thought that you couldn’t possibly have anything that a hacker could want? Didn’t think they even knew about your small business. Well, a new report by cybersecurity firm Barracuda Networks debunks this myth. Their report analyzed millions of emails across […]
What Cybersecurity Attack Trends Should You Watch Out for in 2023?
The new year has just begun and it’s a time of renewal as we plan for the possibilities to come in 2023. It’s also a time when you need to plan for resiliency in the face of ever-present cyberattacks. Sixty-eight percent of surveyed business leaders feel that cybersecurity risks are getting worse. They have a […]
Simple Setup Checklist for Microsoft Teams
Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed. User numbers for MS Teams jumped from 20 million in November 2019 to 75 million in April 2020. As of […]
7 Things to Consider When Getting a New Computer to Avoid Buyers Remorse
Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups. An investment in a new PC isn’t something you want to do lightly. Doing […]
Checklist for Better Digital Offboarding of Employees
Digital footprints cover today’s modern workplace. Employees begin making these the moment they’re hired. They get a company email address and application logins. They may even update their LinkedIn page to connect to your company. When an employee leaves a company, there is a process that needs to happen. This is the process of “decoupling” […]
4 Common Technology Budgeting Mistakes
Are you planning to include your IT needs in your annual budget this year? If so, congratulations! You’re doing something incredible to ensure your small business’ success. Budgeting for technology can be tricky. On the one hand, you want to be ready for anything, but you also don’t want to overspend and waste valuable resources. […]
Our "Worry-Free Transition" Guarantee
Often, the desire to improve your technology situation is dwarfed by the fear of changing to a new, unknown service. We get it—it’s a big decision and one that we don’t think should be taken lightly.
Having successfully onboarded hundreds of clients, our team has developed a strategy that makes the transition seamless and easy. We guarantee a smooth transition from your current I.T. provider and a scalable future with our solutions.
Our unique Pre-Purchase Assessment Process (along with our detailed onboarding procedures) will help you and your team feel confident every step of the way. Because you’ll have a dedicated team assigned to your account, there is always a resource on our side who is leading you through the process.
If you’re ready to learn more about how technology can positively impact your business please connect with us by phone, by email, or by filling in the form below. We’d love to hear from you.
Let's Get Started - Connect With Us Today
Give us a call
(780) 986-8651
Send us a message
sales@tier3it.ca
Head office
#100, 5908 50 St.
Leduc, AB T9E 0R6