Explore Our Journey
Proudly providing Business IT Support Services to Edmonton & Area businesses since 1990.
Why We're Different
We pride ourselves on our people and value-first approach to business, acting as genuine technology partners to our clients. We're passionate about developing our team, communities and our practices to be the best that they can be. We know that no two businesses are the same, and so neither are our solutions. Find out more about the team and our values below to discover the Tier 3 IT difference!
Our Core Values
We help build stronger businesses through thoughtful technology strategies, implementations, cyber security, and support.
We work with businesses to discover and unleash their potential, by planning and implementing the right IT solutions at the right time.
Pursuit of excellence
We learn and grow every day. Our team is focused on constant improvement so that the processes, standards, and solutions we deliver are always relevant and class-leading.
Be the change
Our team members are passionate about their contribution to the greater purposes of the business, those of our clients, and the communities that we live and work in.
Together as one
We come together and contribute our best efforts in growing a strong, vibrant business that has service at its core – we’re here to help!
Big picture thinking
We are leaders in our field and share our practices with our clients to build trust and to help them innovate within their own organizations.
Exceptional Experiences
We serve those around us in a way that is uncommon, that makes them feel heard, seen, and valued. We look for ways to make the ordinary interactions of our daily activities stand out and to acknowledge those we work with, serve, and support.
The positive force behind all we do
Our diverse team comes from a variety of expert backgrounds to offer quick, simple, and innovative solutions to challenges of any size.
Biography
Jesse Hill
President
Biography
JP MacEachern
Technical Operations Manager
Biography
Henrick Strait-Hinnerichsen
Business Operations Manager
Biography
Keri Buttar
Office Manager
Biography
Roland Dyck
IT Project Management
Matthew Guenther
Matthew Guenther
Onboarding Coordinator
Biography
Robert Gallant
Support Technician
Biography
Ian Thomson
Technology Deployments
Biography
Justin Gratto
Cyber Security Specialist
Biography
Landon Rentz
Projects Design
Biography
Janelle Hill
Executive Assistant
Biography
Nick Edwards
Technology Alignment Manager
Biography
Umair Hafeez
Network Technician
Biography
Aaron Dalla-Longa
Automations Technician
Biography
Dereck Porret
I.T Coordinator
Biography
Aaron Poburan
Support Technician
Biography
Stefan Makus
Triage Technician
Biography
Adam Hodacsek
Alignment Manager
Biography
Brett Steele
Help Desk Technician
Biography
Spenser Kantor
Business Alignment Manager
Biography
Allan Edgar Bate
Resolution Technician
Biography
Marie Faustine (Tin) Mar
Sales Operations Analyst
Biography
Anurag Shrivastava
Business Development Manager
Join Our Team
Join an exciting crew of I.T. Specialists. Your future might just be with Tier 3 IT.
Hi, I'm Jesse and I look forward to speaking with you.
An IT Support partner that you can trust.
I’m proud of the team we’ve assembled and the service they provide to our clients. It’s because of them that we’re able to make a positive impact in our clients’ businesses and the communities we serve.
Our clients run businesses that depend on technology to operate but don’t have the expertise in-house to manage all the aspects of their Information Technology. Our unique service delivery model is focused on a business first approach whereby we seek to understand what you’re trying to achieve, and how technology can help you move closer to those goals. I’d love to connect with you to talk about how we might be able to help you improve the Stability, Security, Strategy, and Supportability of your network.