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Explore Our Journey

Proudly providing Business IT Support Services to Edmonton & Area businesses since 1990.

Why We're Different

We pride ourselves on our people and value-first approach to business, acting as genuine technology partners to our clients. We're passionate about developing our team, communities and our practices to be the best that they can be. We know that no two businesses are the same, and so neither are our solutions. Find out more about the team and our values below to discover the Tier 3 IT difference!

Our Core Values

We help build stronger businesses through thoughtful technology strategies, implementations, cyber security, and support.

We work with businesses to discover and unleash their potential, by planning and implementing the right IT solutions at the right time.

Pursuit of excellence

We learn and grow every day. Our team is focused on constant improvement so that the processes, standards, and solutions we deliver are always relevant and class-leading.

Be the change

Our team members are passionate about their contribution to the greater purposes of the business, those of our clients, and the communities that we live and work in.

Together as one

We come together and contribute our best efforts in growing a strong, vibrant business that has service at its core – we’re here to help!

Big picture thinking

We are leaders in our field and share our practices with our clients to build trust and to help them innovate within their own organizations.

The positive force behind all we do

Our diverse team comes from a variety of expert backgrounds to offer quick, simple, and innovative solutions to challenges of any size.

Jesse Hill


JP MacEachern

Technical Operations Manager

Henrick Strait-Hinnerichsen

Business Operations Manager

Keri Buttar

Office Manager

Roland Dyck

IT Project Management

Matthew Guenther

Onboarding Coordinator

Robert Gallant

Support Technician

Ian Thomson

Technology Deployments

Justin Gratto

Cyber Security Specialist

Landon Rentz

Projects Design

Janelle Hill

Executive Assistant

Nick Edwards

Technology Alignment Manager

Umair Hafeez

Network Technician

Aaron Dalla-Longa

Automations Technician

Dereck Porret

I.T Coordinator

Aaron Poburan

Support Technician

Stefan Makus

Triage Technician

Adam Hodacsek

Alignment Manager

Brett Steele

Help Desk Technician 

Join Our Team

Join an exciting crew of I.T. Specialists. Your future might just be with Tier 3 IT.

president tier 818x1024 1

Hi, I'm Jesse and I look forward to speaking with you.

An IT Support partner that you can trust.

I’m proud of the team we’ve assembled and the service they provide to our clients.  It’s because of them that we’re able to make a positive impact in our clients’ businesses and the communities we serve.

Our clients run businesses that depend on technology to operate but don’t have the expertise in-house to manage all the aspects of their Information Technology.  Our unique service delivery model is focused on a business first approach whereby we seek to understand what you’re trying to achieve, and how technology can help you move closer to those goals.  I’d love to connect with you to talk about how we might be able to help you improve the Stability, Security, Strategy, and Supportability of your network.