Tier 3 makes your IT life a dream.
Top notch customer service with a positive attitude.
They always have your IT’s best interests at heart.
Improve Your IT Management with a Trusted IT Company in Edmonton
Mitigate uncertainties with one of the leading local IT companies.
Optimize your efficiency with an IT company that resolves 70% of tickets on the same day, reducing downtime and improving productivity.
Protect your business with an IT company that offers advanced security solutions, minimizing risks and ensuring compliance.
Enjoy a flexible experience with an IT services company that offers contract terms designed to fit your needs. No long term agreements here.
Avoid costly technology problems and downtime with a truly proactive IT partner.
Make smarter IT decisions with professional consulting that aligns your technology with your business goals for growth.
Request a Quote for our IT Company in Edmonton, AB
Our Clients
Why Clients Trust Our IT Services Company
Overcome your IT challenges faster with expert support from a reliable local IT company.
Cynthia Baker
Office Director & Contracts Manager at Ayrshire Construction Corp.
Tier 3 has been an outstanding partner for our business for over 20 years. Their team is both professional and responsive, providing quick solutions to any technical issues that arise. They go above and beyond with their proactive approach, ensuring our systems are always secure and up to date. Their customer service is top-notch, making it easy to get support whenever we need it. We highly recommend Tier 3 for anyone looking for a dependable IT provider.
Jeff Schoenroth
Chief Executive Officer at Gem Cabinets
We’ve been partnering with Tier 3 for the past eight years, and they’ve consistently been an essential part of our operations. As our primary IT department, their team has always provided excellent support and expertise, ensuring our systems run smoothly and securely.
Their help desk is efficient. Whether it’s a quick query or a more complex issue, they respond to help desk tickets promptly and resolve them in a timely manner. We’ve never had to wait long for assistance, which is critical for maintaining the flow of our business.
Additionally Tier 3 has been proactive in keeping our software up to date, ensuring that our cybersecurity is always a priority. We’ve had peace of mind knowing that they’re constantly monitoring and updating our systems to meet the latest standards.
Overall, Tier 3 has proven to be a reliable and dedicated IT partner, and we look forward to continuing our successful relationship with them for many more years to come!
Maria Martin
Chief Financial Officer at Wrangler Rentals
About Tier 3 I.T. Solutions’ IT Company
Since 1990, our IT services company has earned prestigious awards like the Rotary Integrity Award and Business Leadership Award.
We proudly serve 50 businesses and support 1,600 end users, making us a trusted partner for all your IT needs.
Our Partners
Why Choose Us
Drive Business Success with a Trustworthy IT Company
Enhance Security Measures
Safeguard your business with advanced cybersecurity solutions from our IT company, reducing threat risks and ensuring secure operations.
Seamless IT Support Experience
Experience efficient, friendly IT support with our proactive approach backed by a 70% same-day ticket resolution rate.
Strategic Technology Alignment
Achieve your business goals with our tailored IT strategies that optimize your investments, ensuring you stay competitive and future-ready.
Expert Solutions from a Leading Local IT Company
There’s more to our IT company than exceptional tech support. We empower your team to harness technology for better efficiency and business growth.
Managed IT Services
Boost productivity with seamless IT management, reducing downtime by 30% to ensure your operations run smoothly.
Cloud Services
Enhance your business’s flexibility with cloud services that enable rapid deployment to fuel innovation and growth.
Cybersecurity
Secure your data with advanced cybersecurity that minimizes the risk of breaches and keeps your business properly protected.
IT Support
Optimize productivity with rapid IT support. We resolve most tickets in under 0.5 hours to enhance your efficiency.
IT Helpdesk
Enjoy responsive helpdesk support that’s backed by a 70% same-day resolution rate for tickets received.
Network Support
Maintain connectivity with proactive network support that maximizes your uptime and prevents disruptions.
IT Consulting
Align technology with business goals through strategic IT consulting and expert advice from our seasoned vCIOs.
Digital Transformation
Drive innovation with digital transformation that enhances process efficiency and accelerates business growth.
Business Continuity
Protect essential operations with business continuity solutions, ensuring maximum uptime and fast recovery from disruptions.
Why Tier3 is Among the Top IT Companies in Edmonton
0.5 Hours
Average resolution time for IT tickets received by our team
30%
Reduction in IT support tickets for smoother operations
98.2%
Customer satisfaction rating for our IT services company
Enjoy a Worry-Free Experience with our IT Company
Research shows that 73% of businesses rely on managed services. Join the growing majority when you partner with our IT services company.
We offer a risk-free guarantee for our services. Our agreements start with 1-year terms and then switch to convenient month-to-month arrangements.
We offer three tiers of service so you can subscribe at the level that meets your needs:
TSP Lite: For smaller, but growing businesses who need proactive maintenance, heightened cybersecurity, and access to top notch support.
Tech Success: Comprehensive IT support and strategic technology alignment, customized to meet business needs.
TSP Secure: All Tech Success benefits, plus advanced security solutions and discounted project rates for businesses requiring enhanced protection.
Tier 3 IT Solutions
IT Company in Edmonton
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14101 128 Ave NW,
Edmonton, AB T5L 3H3, Canada
Escape Unpredictable IT Issues with a Leading IT Company
Enjoy proactive solutions from our IT company that prevent costly disruptions and enhance reliability.
Explore Our Comprehensive Services in Edmonton, AB
Discover seamless IT solutions tailored to grow alongside your business’s needs.
Frequently Asked Questions
How do I choose the right IT company for my business?
Selecting the right IT company means finding a provider that aligns with your business goals and offers proactive IT services.
At Tier 3 IT Solutions, we focus on cultivating long-term partnerships, with an average client retention of over 7 years and a 98.2% customer satisfaction rating.
In addition, our Technology Success Plan (TSP) framework ensures that IT strategy, security, and support work together to drive efficiency and business growth.
What makes some IT companies better than others?
Not all IT companies provide the same level of service. The best IT firms take a proactive rather than reactive approach, preventing issues before they disrupt your business.
At Tier 3 IT Solutions, we work hard to reduce your IT ticket volume by 30% over time, resolve 70% of tickets the same day, and ensure most support requests reach a technician in under 25 minutes. Our approach keeps your business secure, stable, and efficient.
What types of businesses benefit most from working with an IT services company?
Businesses of all sizes can benefit from partnering with an IT services company, but those with 25 to 75 computer users gain the most value from managed IT services.
We specialize in strategic IT support, helping businesses optimize their technology, enhance security, and improve productivity.
With 35 years of experience and 1,600 end users supported, we provide tailored solutions that scale with your business as it grows.
How do IT firms help businesses improve cybersecurity?
Cyber threats are constantly evolving, and 46% of them target small businesses. As a result, leading IT firms take a multi-layered approach to cybersecurity.
We provide 24/7 monitoring, advanced threat detection, and a full suite of cybersecurity solutions designed to protect businesses of all sizes from attacks. Additionally, our TSP Secure package includes enhanced security measures, ensuring compliance and reducing risk.
With a proactive cybersecurity strategy in place, we help businesses like yours stay ahead of threats and prevent costly breaches.
What types of services should I expect from your IT company?
A reliable IT services company should offer comprehensive support, including helpdesk assistance, network management, cybersecurity, cloud services, and IT consulting.
We provide fully managed IT services designed to improve uptime, efficiency, and security. With a 30-day onboarding process and flexible month-to-month agreements after the first year, we ensure your business gets the support it needs without long-term contracts locking you in.
Maximize Your Efficiency with a Premier IT Company in Edmonton
Boost your productivity with an IT company that resolves 70% of tickets the same day, minimizing downtime and keeping your team efficient.
Strengthen your security with an IT services company that delivers advanced protection and ensures compliance to safeguard your business.
Experience better flexibility with an IT partner that offers doesn’t lock you into long-term contracts and offers terms that fit your needs.
Get fast, reliable solutions with 24/7 monitoring and responsive support from qualified IT professionals.
Align your technology with your business objectives through expert IT consulting that influences informed decision-making.
Request a Quote for our IT Company in Edmonton
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