Running a small or mid-sized business in Edmonton or surrounding areas comes with its fair share of challenges. It takes a lot of hard work, dedication, and planning to secure the success of a business. However, even the best-laid plans can sometimes go awry, and that’s where being prepared comes in handy.
Imagine you’re going about your day when suddenly you receive a text from the CEO. The head of the company is asking for your help. They’re out doing customer visits and someone else dropped the ball in providing gift cards. The CEO needs you to buy six $200 gift cards and text the information right […]
There are a lot of things that have changed since the invention of the internet. One of these is how we bank and access our accounts. You used to have to go into a local bank branch to make deposits and withdrawals. Now, you can take a picture of a check and deposit it from […]
Microsoft released the Windows 11 operating system (OS) over a year ago. It was largely well-received as stable and user-friendly. The OS is not a large departure from the Windows 10 experience. But it does offer a lot of enhancements over the older environment. Yet with several improvements and a free upgrade for Windows 10 […]
Chatbots have been around for quite some time, but the latest technological advancements have led to the emergence of Chat GPT, which uses AI and natural language processing to create a more intuitive and human-like experience. It has the potential to transform how businesses interact with their customers and streamline their operations. In this blog […]
Cybersecurity researchers uncovered an alarming mobile statistic. During the first few months of 2022, mobile malware attacks surged by 500%. This is alarming both in scale and because many people aren’t yet protecting smartphones. For years, mobile phones have become more powerful. They now do many of the same functions as a computer – just […]
Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next […]
“Hybrid office” is the new buzzword you’ll hear used in business discussions. It’s the mix of having employees both working at the office and working from home. This has become more than a buzzword and is now the reality for many companies. There was a survey of employees with remote-capable jobs. The survey found that […]
The new buzzword around town is “metaverse.” But what does that actually mean for businesses? Is it just something that social media companies need to be concerned about? According to people like Apple’s CEO Tim Cook, the metaverse is coming. He stated that “Life without AR will soon be unthinkable.” Whether that’s a short-term or […]
There’s a reason that browsers like Edge have added breached password notifications. Data breaches are an unfortunate part of life. And can have costly consequences for individuals. Hackers can steal identities and compromise bank accounts, just to name a couple. Cybercriminals breach about 4,800 websites every month with form jacking code. It has become all […]
Digital footprints cover today’s modern workplace. Employees begin making these the moment they’re hired. They get a company email address and application logins. They may
Are you planning to include your IT needs in your annual budget this year? If so, congratulations! You’re doing something incredible to ensure your small
Accounting redirect scams are one of the biggest financial threats to organizations today. This form of cyber-attack occurs when a fraudster poses as a company
By 2025, it’s estimated that cybercrime will cost the global economy a huge $10.5 trillion annually. It’s easy to understand why. As organizations embrace cloud
Microsoft 365 is the most popular of all major office productivity software. It has 48.8% of the global market share, just edging out Google’s apps,
Phishing scams are rising year on year. In 2021, over one in three Canadians were targeted by a phishing attack. Given the notoriety of these
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