An excellent IT service provider! Tier 3 offers fast, friendly & knowledgeable technical support, combined with a collaborative leadership team who brings a strategic and solution-orientated approach to their clients.
Make IT Work Smarter for Non-Profits
Make your IT effortless, secure, and built to help your organization do more for the community.
Get Your Non-Profit IT Support Today
Our Clients
Why Non-Profits Trust Tier3 IT Support
Reduce tech headaches, protect critical donor data, and empower your team to deliver impact faster and smarter.
Kristan Morin
Marketing & Technology Manager at The Headhunters Recruitment
The Helpdesk support has been fantastic. I use them on a regular basis and they always get back to me in a timely fashion. The last couple of times both IT support helpers went above and beyond. I really appreciated the follow up and always made sure I was completely satisfied. A huge shout out to these people and their work.
Michael Wood
Athletic Director at The Derrick Golf & Winter Club
All my experiences dealing with the Helpdesk Support at Tier 3 IT have been excellent. They are quick to respond and easy to deal with. I find them to be some of the best IT support that I have dealt with on a professional level.
Deb Wolf
Seasonal Operations Manager at Greenjeans Interiorscape
Quick and prompt response time. They fixed my issue fast, so I was able to go back to work without wasting much time. Would highly recommend Tier 3 to anyone.
Teagan Woolf
Project Administrator at Wrangler Rentals
The team at Tier 3 has been an absolute pleasure to work with. They’re not only knowledgeable and professional, but also incredibly kind and easy to talk to. You can tell they truly care about their clients and go the extra mile to support them.
Ashley Placeres
Account Manager at Kaseya Powered Services
Tier 3 makes your IT life a dream.
Top notch customer service with a positive attitude.
They always have your IT’s best interests at heart.
Cynthia Baker
Office Director & Contracts Manager at Ayrshire Construction Corp.
We’ve been partnering with Tier 3 for the past eight years, and they’ve consistently been an essential part of our operations. As our primary IT department, their team has always provided excellent support and expertise, ensuring our systems run smoothly and securely.
Their help desk is efficient. Whether it’s a quick query or a more complex issue, they respond to help desk tickets promptly and resolve them in a timely manner. We’ve never had to wait long for assistance, which is critical for maintaining the flow of our business.
Additionally Tier 3 has been proactive in keeping our software up to date, ensuring that our cybersecurity is always a priority. We’ve had peace of mind knowing that they’re constantly monitoring and updating our systems to meet the latest standards.
Overall, Tier 3 has proven to be a reliable and dedicated IT partner, and we look forward to continuing our successful relationship with them for many more years to come!
Maria Martin
Chief Financial Officer at Wrangler Rentals
We have been working with Tier3 for years now, they are responsive when needed but more importantly they work on everything behind the scenes, so we don’t have to worry about anything. We meet quarterly and create a plan for computer upgrades and any necessary changes needed and things just happen.
Rick Brown
General Manager at Leduc Golf Course
Tier 3 has been an outstanding partner for our business for over 20 years. Their team is both professional and responsive, providing quick solutions to any technical issues that arise. They go above and beyond with their proactive approach, ensuring our systems are always secure and up to date. Their customer service is top-notch, making it easy to get support whenever we need it. We highly recommend Tier 3 for anyone looking for a dependable IT provider.
Jeff Schoenroth
Chief Executive Officer at Gem Cabinets
As a small, local nonprofit, we don’t have the luxury of a big in-house IT team, so having the Tier 3 IT team on our side has been a lifesaver. They’ve been amazing at supporting our operations, always going the extra mile to troubleshoot issues and make sure things run smoothly. What we really appreciate is how they talk to us like real people—not techy folks. They know we’re not experts, so they explain things in a way that makes sense without bombarding us with confusing jargon. The team’s always there to help, and their communication is open, understanding, and so easy to work with. We can always count on them to keep our IT needs in check and make sure everything’s working behind the scenes, so we can focus on what matters most—our mission. They truly make a difference for us!
Cassy Nelson
Executive Director at BGC Leduc
I have been a customer of Tier 3 for several years, and it has been a highly positive experience. Whenever my team or I encounter issues, we can reach out to Tier 3 directly and receive support within minutes. If immediate resolution is not possible, the matter is prioritized and addressed within a suitable timeframe. Additionally, they excel in proactive maintenance, preventing issues before they arise. I am delighted to work with them, confident that we are in excellent hands.
Thanks Jesse!
Murray McCourt
General Manager at The Ranch Golf & Country Club
The staff at Tier 3 It Solutions are top notch! They are kind, patient, knowledgeable and very efficient
Lisa Witter
Office Manager at Armor Machine & Manufacturing Ltd.
Trusted IT Services Built for Non-Profits
Streamline your technology, reduce disruptions, and give your staff and volunteers the tools they need to make an impact.
Managed IT Services
We keep your technology running smoothly so your team can focus on programs and initiatives that drive your mission forward.
IT Helpdesk Services
Need help fast? Most tickets are in the hands of a technician in under 25 minutes, so your staff and volunteers stay productive without delays.
Cybersecurity Services
We protect your donor and organizational data with enterprise-grade security, continuous monitoring, and compliance-focused safeguards.
Cloud Solutions
Work from anywhere with secure, scalable cloud environments and Microsoft 365 support that make collaboration across your team effortless.
Network Support
From Wi-Fi and VPNs to VoIP and network monitoring, we ensure your non-profit stays connected and operations never miss a beat.
IT Consulting
We help you align your technology with your mission through our IT Master Plans and Technology Alignment Team, identifying improvements and planning for growth.
IT Outsourcing
Let us handle day-to-day IT management so your staff can spend more time on fundraising, programs, and volunteer coordination.
Data Backup & Disaster Recovery
We protect your critical donor, volunteer, and operational data with reliable backups and disaster recovery solutions, so you’re always prepared.
Security & Technology Training
We train your staff and volunteers in cybersecurity and IT best practices, helping you reduce risks and improve the efficiency of your operations.
Why Tier 3 IT Solutions Delivers Measurable Results
35+ Years
Trusted IT expertise for mission-driven organizations
30% Fewer Tickets
Fewer IT issues, more time for your mission
<30 Minutes
Most tickets resolved fast, keeping teams productive
35+ Years
Trusted IT expertise for mission-driven organizations
30% Fewer Tickets
Fewer IT issues, more time for your mission
<30 Minutes
Most tickets resolved fast, keeping teams productive
Real-Time IT Solutions Built for Non-Profits
Tier 3 ensures your technology delivers the insights and reliability your non-profit needs to make fast, informed decisions. Whether it’s real-time monitoring of your systems, secure access to cloud resources, or rapid reporting on IT performance, we give you the tools to act confidently.
Grow your organization without added IT complexity. Proactive support, cloud solutions, and network management reduce disruptions so staff and volunteers can focus on what matters most. From ongoing monitoring to strategic planning, technology stays aligned with your mission.
Comprehensive Technology Support for Non-Profit Success
- Proactive monitoring and regular backup reviews to prevent data loss.
- Comprehensive cybersecurity tailored for non-profit threats and compliance.
- Seamless IT transitions with detailed planning and user training.
- Cloud-based collaboration tools for improved team efficiency.
- Outcome-driven solutions that grow with your organization.
Predictable, Friendly Support That Non-Profits Trust
Every non-profit deserves technology that works as hard as its team. With a mature, process-driven approach refined since 1990, this service delivers predictable, efficient IT support with a personal touch, backed by a reputation for quick, friendly, and professional service that non-profits trust.
Request a Consultation for Non-Profit IT Services Today
Experience greater stability and security for your non-profit’s technology.
Technology Solutions Rooted in Community Commitment
Partner with a provider deeply invested in your cause. Significant annual financial support to non-profits, combined with technology leadership and a commitment to exceptional experiences, means your organization benefits from a partner who truly understands your challenges and shares your values.
Frequently Asked Questions
How can Tier 3 improve daily operations for my non-profit?
Tier 3 ensures your IT systems run smoothly and reliably, so staff and volunteers can focus on your programs and mission-critical work. Through proactive monitoring, routine maintenance, and automated alerts, we prevent IT issues before they disrupt operations.
Combined with our helpdesk support and IT consulting, this approach reduces downtime, improves workflow efficiency, and provides your organization with a technology foundation that supports both day-to-day activities and long-term growth.
Can Tier 3 integrate with the tools my non-profit already uses?
Tier 3 specializes in integrating IT solutions with your existing tools and platforms, including cloud services, communication software, and specialized applications used by non-profits.
We carefully plan integrations to maintain smooth workflows, minimize disruptions, and ensure data remains secure across all systems.
By aligning IT infrastructure with your operational needs, we make technology work for your mission, not against it.
How does Tier 3 protect sensitive donor and organizational data?
Protecting your donor and organizational data is a top priority. Tier 3 implements enterprise-grade cybersecurity, including continuous network monitoring, endpoint protection, access controls, and threat detection systems.
Our services reduce the risk of cyberattacks, data breaches, and ransomware events, while ensuring compliance with privacy regulations and industry best practices.
This proactive security approach allows your staff and volunteers to work confidently, knowing sensitive information is fully protected.
How does Tier 3 help non-profits plan for technology growth?
Tier 3 partners with your organization to create strategic IT plans that align technology with your mission.
Through our Technology Alignment Team and IT Master Plans, we assess your current systems, identify opportunities for improvement, and recommend scalable solutions.
By focusing on both immediate needs and long-term growth, we ensure that your IT infrastructure evolves safely with your organization, supporting program expansion, volunteer engagement, and overall mission impact.
Can Tier 3 assist with IT compliance and regulations?
Tier 3 helps non-profits navigate complex compliance and data privacy requirements. Our team develops policies, conducts staff training, and implements systems that meet regulatory standards while maintaining operational efficiency.
By integrating compliance into your IT strategy, we reduce risk, protect sensitive information, and allow your team to focus on programs rather than worrying about regulatory pitfalls.
