Our journey to becoming one of Edmonton’s leading I.T. service providers started with humble roots and a strong connection to our clients, and our community. We’ve continuously learned, developed, and invested in the growth of our team and our business with the goal of offering even better service to our most valued clients.
Jesse Hill was honoured to be recognized as one of Business in Edmonton’s 2019 Leadership Award recipients. This award recognized the team effort that goes into building and running an exceptional business that has client service at its core.
On July 1, 2018 we acquired the operations of Ekota Central Ltd. another leading Managed I.T. Services provider in Edmonton. This helped us grow our team, expand our skill set, and meet new clients.
This time we were recognized as the Business of the year winner, recognizing that we are growing quickly and still maintaining top notch customer service and community involvement.
When The Riseup Society of Alberta put out a call for financial support Tier 3 I.T. Solutions responded with a long term support plan. By giving rent and utility free space in our building Riseup is able to focus their resources on service delivery. Tier 3 was recognized for this contribution with the Spirit of Giving Award.
Recognizing that our clients look to us as their “business I.T. specialists” it was time to update our company name to more accurately reflect the role we play. The Tier 3 I.T. Solutions brand is launched as our B2B, proactive I.T. Solutions banner.
It was an honour to be recognized and awarded the small business of the year award by the Leduc & District Chamber of Commerce.
As clients started asking for more predictable IT costs and results, the team started developing and delivering a first generation Managed I.T. Services offering. This would form the basis of the B2B focus that would become Tier 3 I.T. Solutions.
In the early 2000’s Jesse Hill joined the leadership team and we launched our first cloud service – a secure, off-site backup platform called Data Superhero. This was an innovative solution at the time and continues to grow and develop as part of our offering today.
As computers became more mainstream Cottage Computers expanded into a retail location and started selling, and supporting computers for home and businesses alike.
Gary and Mary Lou Hill recognized early that computers would have a big impact on small businesses and started Cottage Computers Ltd. to provide support to those companies who were adopting this new technology.