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Our Story

Our journey to becoming one of Edmonton’s leading I.T. service providers started with humble roots and a strong connection to our clients, and our community. We’ve continuously learned, developed, and invested in the growth of our team and our business with the goal of offering even better service to our most valued clients.

Business Leadership Award Winner
Jesse Hill was honoured to be recognized as one of Business in Edmonton’s 2019 Leadership Award recipients. This award recognizes our team efforts that go into building and running an exceptional business that has client service at its core.
2019
Ekota Central Acquisition
On July 1st, 2018 we acquired the operations of Ekota Central Ltd. — another leading Managed I.T. Services provider in Edmonton. This allowed us to expand both our operations and technical scope.
2018
Business of the Year
As our company and client base grew, we were recognized as the Business of the Year for exceptional service, rapid growth, and effective solutions.
2016
Spirit of Giving Award
In offering a long-term support plan for The Riseup Society of Alberta, we were recognized for our contribution with the Spirit of Giving Award. To this day, Tier 3 I.T. Solutions provide rent and utility-free space for counsellors and domestic abuse victims.
2015
Launching the Tier 3 I.T Solutions Brand
With eyes on the future, we launched our new brand as Business I.T. Specialists to better reflect the essential role we were coming to play.
2015
Leduc Small Business of the Year
It was an honour to be recognized and rewarded as the Small Business of the Year by the Leduc & District Chamber of Commerce.
2014
Proactive Solutions
As clients began asking for more streamlined IT packages, our team began developing a first-generation Managed I.T. Services offering. This would form the basis of the B2B focus that would become Tier 3 I.T. Solutions.
2008
Protecting your Data
Shortly after Jesse Hill joined the leadership team, we launched our first cloud service—a secure, off-site backup platform called Data Superhero. This innovative solution came early in our cloud-service portfolio and remains an integral part of what we offer today.
2008
Growing Momentum
As computers entered the mainstream, Cottage Computers expanded into a retail location for home users and business owners alike.
1995
Pioneering Vision
Gary and Mary Lou Hill recognized early on that computers would have an unprecedented impact on small businesses. Together, they founded Cottage Computers Ltd. to support businesses that were adopting this new technology.
1990
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Hi, I'm Jesse and I look forward to speaking with you.

An IT Support partner that you can trust.

We proudly help you to realize your goals, by keeping your IT ahead of the development pace of your business, with regular business reviews to ensure we’re aligned with your objectives. When you entrust your business to an IT company, it should be more than a contract – it should be a relationship built on the assurance that your IT advisors are ready to help in any situation. As the owner of Tier 3 I.T. Solutions, Jesse is familiar with key business operations and strives to assess challenges within businesses and find opportunities for growth. He has an insatiable curiosity and drive when it comes to reducing operational costs and alleviating technology frustrations.

Jesse Hill

Biography

When you entrust your business to an I.T. company, it should be more than a contract – it should be a relationship built on the assurance that your I.T. advisors are ready to help in any situation. As the owner of Tier 3 I.T. Solutions, Jesse is familiar with key business operations and strives to assess challenges within businesses and find opportunities for growth. He has a constant curiosity and drive to help cut down on operations costs and take away the frustration of technology. Keeping his customers happy motivates him to develop detailed technological strategies to assist with business development. Jesse knows that technology isn’t the answer for every problem, and strives to bridge the gap between problem solving and implementation of best practices.