Services

IT SUPPORT SOLUTIONS THAT WORK

Technologies have an impact on your business.
Our perspective lets us spot where!

At Tier 3 I.T. Solutions we aren’t just in the business of fixing your computer problems – Our IT consultants will help you design a technology strategy that will help you overcome business challenges and achieve your business goals. For us, technology is so much more than the “bits and bytes” that most providers focus on. As one of Edmonton’s leading Managed IT Service Providers we know what it takes to build and implement these plans for businesses of all sizes.

Delivering on this commitment is harder than you might think. It means understanding the frustrations and the opportunities that technology presents for your business and your people. And then marrying the business acumen with the technological skills required to plan, implement, secure, and support those solutions.

At the end of the day we believe that technology is a core business process just like Finance, HR, Operations, and Sales & Marketing. Therefore you need a technology consulting partner who can sit at the boardroom table and help guide your team through the ever changing technology landscape.

If this sounds interesting to you, we’d love to get to know more about you and your business.

Because we come to the table with a “business first” focus, we learn about our clients’ goals, the challenges that are holding them from achieving them, and finally how likely they are to apply new technologies. With this deeper understanding, we can design a unique strategy that encompasses all the relevant factors to deliver a positive return on their technology investments. Our unique approach to technology strategy, planning, and implementation has delivered measurable results to businesses in manufacturing, hospitality, medical, accounting, legal, retail, and more. Let us know if you’re ready to see how technology can be a force multiplier in your business.

Technology should support your business goals

At Tier 3 I.T. Solutions we aren’t just in the business of fixing your computer problems – Our I.T. consultants help you design a technology strategy that helps you overcome your everyday business challenges and achieve your goals.

I.T. solutions to help solve business challenges

IT solutions should help solve business challenges

For us, technology is so much more than the “bits and bytes” that most providers focus on. As one of Edmonton’s leading Managed IT Service Providers we know what these systems mean for running a successful business.

No two strategies are the same

No two strategies are the same

Our approach is unique in understanding the frustrations and the opportunities that technology presents for your business and your people. We then marry business acumen with the technological skills required to plan, implement, secure, and support those solutions.

Our managed IT services

We work with businesses to discover and unleash the potential of technology in their businesses by strategically planning and implementing the right tech solutions at the right time.

I.T. Consulting

IT CONSULTING

“First, you need a plan and that’s where I come in. With a proven I.T. Master Planning process will help to uncover the potential that technology has within your business. We want to help you grow a stronger business by leveraging technologies in a thoughtful, proactive fashion. If you have any questions about this process, please reach out so we can talk about it more.” - Ian, Business Technology Strategist

Cyber Security Specialists

MANAGED CYBER SECURITY

“Migrating your data, and related services to the cloud introduces new challenges for your business to consider. Our managed IT support team is focused on understanding our clients expectations, the services they use, and the cyber security solutions available to them. When we introduce cloud solutions to our clients we want them to be secure, scalable, and reliable.” - JP, Cyber Security Expert

Data Backup & Disaster Recovery

DATA BACKUP

“When it comes down to it, the most valuable asset you have is the information your team creates, manipulates, stores, and shares on your servers and computers. I am personally committed to ensuring that this information is protected through thorough backup assessments, reviews, and ongoing monitoring. You can rest at night knowing that we have a proven data backup solution to protect your information from loss, and to restore quickly when needed.” – Shane, Data Protection Expert

I.T. & Helpdesk Support

MANAGED IT SUPPORT EDMONTON

“Hi, I’m Camron and I oversee the IT Support Services team here. At Tier 3, we understand that all the moving parts that make up your business’s Information Technology systems can be overwhelming, to say the least. That’s why I work to create simple yet effective IT service programs that help your business operate more effectively, efficiently and safely.” – Cameron Matthews, Service Manager

Server & Network Support

IT NETWORK AND SERVER

“Keeping your network and server system secure, and stable helps your team focus on their day to day jobs. These are complicated systems that require a level of expertise and attention that your regular “computer guy” just doesn’t have. You need an I.T. Support Professional to properly manage these critical systems on your behalf. I’d be happy to help you explore this in more detail.” - Nick, Server & Network Support Expert

Cloud Services

Cloud Services

Technology should work for your business, when and where you need it. I work with our technology implementation team to be sure the people who need to access critical information remotely can do so easily. Could your business use a simplified, streamlined cloud-based system that allows your team to access the information they need, from anywhere at any time? If you’re stuck wondering if our Cloud Services are the right solution for your business please reach out so we can discuss it with you in more detail.” - Roland, Cloud Services Expert

IT PROCUREMENT

“When you’re in need of new equipment or software for the office, it makes sense to purchase through a company that already knows the details of your business operations, and can recommend the right items for your needs. As our IT Procurement manager, I find the hardware and software solutions that best match your business’s needs, budget and ultimately your business goals.” – Keri Buttar, I.T. Procurement Expert

Clients Feedback

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