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The Leading IT Support Company in Edmonton

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In today’s technology-driven world, businesses heavily rely on strong IT infrastructure and reliable technical support to ensure a seamless operation. Finding the right IT support company is crucial for businesses to stay ahead of the competition and efficiently address their technology needs. In Edmonton, one company that stands out as the premier choice for IT support services, Tier3 IT Solutions. With our exceptional track record, comprehensive solutions, and customer-centric approach, Tier3 IT has earned its reputation as the best IT support company in Edmonton. In this blog article, we will discuss why we are the best choice for your business and its invaluable IT system.

A Trusted Partner in IT Support

Tier3 IT has established itself as a trusted partner for businesses of all sizes and industries in Edmonton. With years of experience in the IT industry, our team of experts understands the unique challenges faced by local businesses and offers tailored solutions to address them effectively. Whether it’s managing networks, troubleshooting issues, or implementing security measures, we provide comprehensive IT support services that are designed to meet the specific needs of each client.

Comprehensive IT Solutions

One of the key reasons behind Tier3 IT’s success is our ability to offer a wide range of IT solutions. From proactive network monitoring and maintenance to help desk support, cloud services, cybersecurity, and data backup solutions, Tier3 IT covers all aspects of IT support. By offering a widespread suite of services, we ensure that businesses have a single point of contact for all of their technology needs, eliminating the hassle of dealing with multiple vendors. Why invest in multiple vendors, when you can have one?

Proactive Approach to IT Support

Tier3 IT goes beyond the traditional break-fix model by adopting a proactive approach to IT support. We focus on preventing issues before they occur, minimising downtime, and maximizing productivity. Through proactive monitoring, regular system health checks, and timely software updates, Tier3 IT ensures that potential problems are identified and resolved promptly, reducing the risk of costly disruptions to business operations.

Responsive Help desk support

Tier3 IT understands that businesses operate in a fast-paced environment where every minute counts. When technical issues arise, time is of the essence in resolving them to minimize downtime and ensure uninterrupted operations. This is where Tier3 IT’s responsive help desk support comes into play.

We understand that IT issues can occur at any time, and businesses need immediate assistance. By offering extensive availability and super-fast response times, Tier3 IT ensures that businesses have access to support whenever they need it; including after-hours, weekends, and holidays.

We also have skilled technicians with deep expertise in various IT domains. These professionals have extensive knowledge and experience in troubleshooting a wide range of technical issues. Whether it’s network connectivity problems, software glitches, hardware malfunctions, or other IT-related concerns, the technicians at Tier3 IT have the skills and know-how to identify and address the root cause of the problem.

Focus on Cybersecurity

With the rising threat of cyber-attacks, robust cybersecurity measures have become paramount for businesses. Tier3 IT understands this and takes a proactive approach to cybersecurity. We implement industry-leading security solutions, conduct vulnerability assessments, and provide employee training to enhance awareness and reduce the risk of data breaches and other security incidents. By prioritising cybersecurity, we can ensure that businesses have the necessary protection against evolving cyber threats.


In the competitive landscape of IT support companies, Tier3 IT has emerged as the top choice for businesses in Edmonton. With our unparalleled expertise, comprehensive IT solutions, proactive approach, and commitment to cybersecurity, Tier3 IT offers a complete package for businesses seeking reliable and efficient IT support. By partnering with us, businesses can focus on their core competencies, knowing that their technology infrastructure is in good hands. When it comes to IT support in Edmonton, Tier3 IT is the go-to company that consistently delivers exceptional services and exceeds customer expectations.

Get in touch with us today

As the leading IT support company in the area, Tier3 IT offers comprehensive solutions tailored to meet the unique needs of businesses. With our experienced team of skilled technicians, prompt help desk support, and proactive approach to IT management, Tier3 IT ensures that your technology infrastructure meets your current and future needs. From network monitoring and cybersecurity to cloud services and data backup solutions, Tier3 IT has you covered. Experience unmatched reliability and efficiency with Tier3 IT. Contact us today!

Please find below two booklets to help guide your business to choosing a more reliable IT Provider.

A CEO’s Guide to Choosing an IT Provider – Download Here

How to Choose a Reliable IT Services Provider – Download Here

Jesse Hill


When you entrust your business to an I.T. company, it should be more than a contract – it should be a relationship built on the assurance that your I.T. advisors are ready to help in any situation. As the owner of Tier 3 I.T. Solutions, Jesse is familiar with key business operations and strives to assess challenges within businesses and find opportunities for growth. He has a constant curiosity and drive to help cut down on operations costs and take away the frustration of technology. Keeping his customers happy motivates him to develop detailed technological strategies to assist with business development. Jesse knows that technology isn’t the answer for every problem, and strives to bridge the gap between problem solving and implementation of best practices.